This Privacy Policy explains how Adcountant LLC ("Adcountant," "we," "us"), the operator of TidalMap, collects, uses, and shares information when you use the TidalMap mobile and web applications and related services (the "Service"). By using the Service you agree to this Policy. If you do not agree, do not use the Service.
If you create an account, we collect your email address and, optionally, a display name. If you sign in with Google or Apple, we receive a basic identifier and email from that provider (Sign in with Apple may relay a private, anonymized email). Authentication is handled by Google Firebase Authentication.
When you use location features (locate-me, trip recording, "best available data" for your current spot), we access your device's precise GPS location. Location is processed on-device to center the map and surface nearby conditions. Location is only stored when you choose to record and save a trip; saved trip tracks may be synced to your account so they appear across your devices. We do not use your location for advertising and we do not sell it. Precise geolocation is "sensitive personal information" under California law and "sensitive data" under Virginia, Colorado, Connecticut and similar laws; we collect it only with your device-level permission and use it solely to provide the features you request, never to infer characteristics about you, so the right to limit the use of sensitive personal information does not apply. You may revoke location permission at any time in device settings.
Waypoints, trips, notes, saved stations, and preferences you create are stored locally on your device and, if you are signed in, synced to our servers so they are available across your devices. This content belongs to you.
We collect anonymous usage events (features used, screens viewed, session duration) and basic device/diagnostic information to operate and improve the Service. Analytics include your IP address for coarse geographic aggregation and abuse prevention but are not linked to your identity. With your action, the app can upload a diagnostic log bundle to help us troubleshoot a problem you report.
If you subscribe, payment is processed by Stripe (web) or Apple (in-app purchase on iOS). We do not receive or store your full payment card details; we receive a subscription status/identifier to grant entitlements.
If you enable notifications, we collect a device push token (via Firebase Cloud Messaging) so we can send you the alerts you request (e.g., trip or conditions notifications). You can disable notifications at any time in your device settings.
We do not sell your personal information. We share information only with service providers that operate the Service on our behalf, and only as needed:
We may share anonymous, aggregated statistics that cannot identify you. If you tap a product recommendation, we share only a non-identifying click token with the affiliated shop for conversion tracking, no identifiers, cookies, or device IDs are shared, and we do not track you across other companies' apps or websites. We may disclose information if required by law or to protect rights, safety, and the integrity of the Service.
We retain account information and synced content for as long as your account is active. Indicative periods: account/email and synced trips & waypoints, until you delete them or your account (then purged within ~30 days of deletion); diagnostic log bundles (up to ~90 days; subscription records) as required for tax/audit; aggregated, non-identifying analytics, indefinitely. When you delete your account (see below), we delete or anonymize your personal information promptly.
To exercise any right, contact support@tidalmap.com.
We use industry-standard measures (encrypted transport, Firebase security rules that scope each user's private data to their authenticated account, and access controls) to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.
The Service is operated from the United States and your information is processed and stored there. Where we transfer personal data from the European Economic Area, United Kingdom, or Switzerland to the United States, the transfer is governed by the European Commission's Standard Contractual Clauses (and the UK International Data Transfer Addendum), which we have entered into with our processors (including Google LLC); a copy is available on request at support@tidalmap.com.
We may update this Policy from time to time. We will revise the "Last updated" date above and, for material changes, provide notice through the app or by email. Continued use after an update constitutes acceptance.
Questions or requests about this Policy or your data: support@tidalmap.com.