Delete Your TidalMap Account

Applies to the TidalMap apps for iOS and Android and to tidalmap.com. Last updated: August 31, 2026.

Delete from inside the app (fastest)

Open TidalMap and sign in.
Tap the ship's wheel to open the Captain's Helm.
Choose Settings, then Delete account.
Confirm. Deletion is immediate.

Request deletion by email

If you can no longer access the app, email support@tidalmap.com from the address on your account with the subject "Account deletion request." We verify the request and complete it within 30 days, almost always much sooner.

What gets deleted

Your waypoints, recorded trips and tracks, favorite stations, and saved rivers.
Your preferences, map settings, and captain profile (home port, gear).
Your email address and sign-in credentials. Your login is removed, so the account can no longer be signed in to.
Diagnostic log bundles tied to your account.

What is retained

We keep a minimal deletion record: an internal account identifier, the date of deletion, and anonymous aggregate statistics (for example, how many trips the account had recorded). This record contains no email address, no location data, and no content, and it cannot be used to sign in or to rebuild your data. It is retained for accounting and fraud detection purposes.

Payments are handled by Apple and Google. Deleting your TidalMap account cancels the link between your subscription and TidalMap, but you should also cancel the subscription itself in your App Store or Google Play subscription settings so you are not billed again.

Starting over

Deletion is permanent and cannot be undone. You can create a new account with the same email address at any time; it starts completely fresh, with none of the old account's data.